Our approach

So who are NZ Granny Flats

Our approach

We know how stressful building can be, even for those who have built several times. That’s why our approach is to make it as easy and hassle-free as possible.

We will walk you through every step, from choosing a design, through to project completion. We can manage the whole process, including consents, so you can trust that you’re in safe hands.


Our process

  1. Contact 0800 NZ GRANNY or email sales@nzgrannyflats.nz

  2. Complete our online form, so we can help you choose the right Granny Flat to suit your requirements, property and budget

  3. We will arrange to meet with you to confirm your design and choose customisations where needed, then talk through the build process

  4. Sign a letter of engagement for NZ Granny Flats to undertake preliminary works needed to gather site information for building consent

  5. Sign your contract and Master Build Guarantee, and pay a deposit

  6. Building consent lodgement

  7. Your new build begins!

  8. Move in to your new space and complete final payment


Our values


Each member of our team will look after you and your family as we would expect our own family to be treated. We will be kind and respectful at all times and demonstrate empathy.



We will always do what we say we will. This includes setting realistic timeframes, sticking to them, and always delivering above and beyond your expectations. 



Our communication will be open, honest and transparent at all times. We will also strive to get you the best outcome possible for your budget, using quality fixtures and fittings to ensure your build is of the highest quality.


Our promise

  • We will strive to make your building process easy and hassle free.

  • We will always be open, honest and sensitive to your needs.

  • Delivery of our Granny Flats will always be on-time, on-budget and to scope.

  • The quality of all materials, sub-trades and workmanship will be second to none.

  • We will always strive for excellence and go the extra mile for you.

  • Like our family, you and your family are number one.